Furniture Complaints


When you're in the market for home furnishings, it's important to think about what is important to you and your family as well as the types of furniture complaints that you would like to avoid in the future.

About Furniture Complaints

If you've ever had a lumpy sofa or a desk chair that was just not comfortable, you are very familiar with some of the most common furniture complaints. Most people have had a bad experience with one or more pieces of home or office furniture at some time or the other. Before you start shopping for new furniture, talk to the people who will be using it to find out what furniture complaints they have had in the past so that you can search for items that aren't likely to have similar problems.

Examples of Furniture Problems

Common furniture complaints include:

  • Box springs that squeak excessively
  • Chairs with backs that are too straight
  • Coffee tables that are not the right height for other furniture in the room
  • Couch cushions that are too firm or not firm enough
  • Desk chairs that won't fit in the seating opening for the desk they are used with
  • Desks with drawers that are not deep or wide enough
  • Dining room chairs that scrape the floor when they slide in and out
  • Fabric that stains easily
  • Furniture legs that fall off
  • Material that is not color fast
  • Mattresses that are too firm or too soft
  • Office chairs with backs that won't stay in position
  • Ottomans that roll when they are used
  • Pieces that will not fit through doorways or up stairs
  • Poor quality of workmanship
  • Recliners that get stuck in the out position easily.
  • Recliners with mechanisms that are difficult to activate
  • Sofa cushions that sag
  • Sofas with seats that are not quite wide enough.
  • Sofas that are not quite long enough for family members to stretch out on.
  • Upholstery fabric that snags too easily
  • Upholstery stitching that comes apart
  • Uncomfortable mattresses in pull-out sleepers
  • Many other possible problematic features

Finding the Right Furniture

When looking at possible furniture choices, try out the pieces yourself while keeping in mind the list of complaints that you are trying to avoid. You may even want to take along a checklist to use in identifying whether or not a particular item meets all of your home furnishing needs. When you find something that you like, scrutinize it closely and mark off the concerns that you need to consider one by one so that you can make an informed decision regarding whether or not a particular section has everything that you are looking for without any of the problems that are likely to result in furniture complaints from the rest of your family. Further, it's taking the time to do an Internet search about the particular models of furniture that you are considering purchasing. If other people who have invested in the same pieces have had problems with them, you may find evidence of their dissatisfaction published online. This can be a good way to find out if there are inherent problems with the quality of materials or workmanship used by certain furniture manufacturers as well as provide you with insight about the type of service after the sale that you can expect from furniture companies and the stores where you are shopping for furniture.

Take All Precautions

Remember that outfitting your home with quality furniture is an investment. It's important to make smart purchasing decisions, focusing your efforts on buying items that you can expect to last for many years. That's why researching the needs of your family members, including what features they find desirable and what complaints they want to avoid is so important. It's also essential to exercise due diligence in verifying that the furniture you are considering purchasing is good value in terms of price and quality.

Beyond taking the time to make sure that you are choosing the right furnishings for your home, it's also a good idea to protect your investment. For example, most reputable furniture stores offer affordable warranties on the goods they sell. These types of warranties can be well worth the money, as they often cover repair or replacement of costly items if problems do occur within an extended period of time, well beyond what is typically included in manufacturer's warranty programs. They even cover things not included in product warranties, including spills, pet stains, and more. Verify exactly what is and is not included in any extended warranty offered, but don't automatically decline without weighing your options thoroughly.

Furniture Complaints